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Titel: 5 to 1 Service Success Model Författare: Cecilia Belfrage Ted Boman Handledare: Bertil Nilsson, Avdelningen för Produktionsekonomi, Lunds Tekniska Högskola Carl-Henric Nilsson, Institutionen för företagsekonomi, Lunds Universitet Kimmo Syrjäläinen, Arjo Hospital Equipment AB Problemställning: Det saknas idag ett lätt överskådligt verktyg för framtagning av eftermarknadsstrategi för företag
GIS Section of Street and Park department of Malmö Municipality continuously receives new spatial data from different contractors that need to be saved to the GIS section traffic database. Due to spatial relationships and daily updates of traffic database, it is evident that the traffic database requires more consistency and integration in an automatic way. Since there is a spatial and conceptual
Anthropogenic use of nitrogen and phosphorus causes a risk to aquatic ecosystems and hence the livelihood of humans. To tackle this issue, the European Union have imposed environmental obligations on its member states to higher the quality of the aquatic environment. As a member state, Denmark is partly fulfilling these objectives by re-creating wetlands in the landscape, which retain and remove n
Knowledge sharing is a key element in professional service firms (PSFs), as it is the knowledge that ultimately constitutes the core of their business. However, knowledge sharing is mainly voluntary and cannot be detached from the professionals engaging in it. Thus, it appears pertinent to appreciate professionals’ perspective and perception of knowledge sharing, as well as to understand their wil
Technical standards often implicate patented technologies. This poses a risk of patent hold-up, whereby a standard essential patent (“SEP”) holder opportunistically exploits its market power conferred by standardization and demands excessive and possibly differential royalties from implementers of the standard. Commitments to license on fair, reasonable, and non- discriminatory (“F/RAND”) terms im
Human trafficking consists of a sequence of smaller events taking place over a large span of time and perhaps even over multiple borders. Perpetrators of the crime take people away from their homes and their origins, either through coercion or threat of force, and instead place them in frightful environments where their survival and human dignity is constantly at risk. Legal measures to fight huma
I mars 2019 röstade EU-parlamentet igenom Direktivet om upphovsrätt på den digitala inre marknaden (”DSM-direktivet”) som medför förändringar i ansvarsstrukturen för upphovsrättsliga intrång på nätet. Direktivets kanske mest kontroversiella artikel är art 17 som behandlar ansvar för särskilda internetplattformar, så kallade ”onlineleverantörer av delningstjänster för innehåll” (”onlineleverantörerIn March 2019, the European Parliament adopted the Directive on Copyright in the Digital Single Market ("the DSM Directive") which implies changes in the liability regime of online copyright infringements. Perhaps the most controversial article in the directive is Art 17, which regulates liability on specific internet platforms, so-called "online content-sharing service providers” (
Mobilizing for increased human rights and democratization in authoritarian states comes with great costs and risks. The post-soviet country of Belarus is often referred to as a textbook example of a consolidated authoritarian state. Despite several attempts, Belarusian society has yet to move towards a democratic transition. The incumbent regime seems to adapt to democratic challenges and stepped
ndia ranges among the countries experiencing most water stress in recent years, while being a major virtual water net exporter. The country’s position relative to its water sources exacerbated since its trade liberalization in the early 1990’s, which calls for a future national water crisis. To comprehend India’s water stress, this study aims to examine the country’s agricultural water use at thre
Flexible Polyvinyl chloride (PVC) is a plastic material commonly used in today’s society and a fundamental material for a lot of sectors. It has advantages over other polymers such as energy-efficient production, flame retardancy, durability and cost-effective. The one important component in flexible PVC that gives it is flexible properties is the plasticizer. The most common plasticizers used are
Cell death is an important field of biology that is linked to many other topics in medicine and biology. One of the methods to investigate cell death is through high content screening (HCS) which makes use of robotic microscopy. By this technology, cell death associated organelle membrane permeabilisation and the localisation of certain dyes can be visualised and elucidate a substantial amount of
Alzheimer’s disease is a severe neurodegenerative disease, affecting the life of millions of patients and those who stand close to them. There is an urgent need for new effective medical treatments targeting this disease, as up to now, there is none. GPR3, a highly constitutively active orphan G protein coupled receptor, was found to interact with several different molecules that are known to play
A search is presented for a high mass neutral particle that decays directly to the e(+/-) mu(-/+) final state. The data sample was recorded by the ATLAS detector in root s = 7 TeV pp collisions at the LHC from March to June 2011 and corresponds to an integrated luminosity of 1.07 fb(-1). The data are found to be consistent with the Standard Model background. The high e(+/-) mu(-/+) mass region is
This Letter presents evidence for the associated production of a W boson and a top quark using 2.05 fb(-1) of pp collision data at root s = 7 TeV accumulated with the ATLAS detector at the LHC. The analysis is based on the selection of the dileptonic final states with events featuring two isolated leptons, electron or muon, with significant transverse missing momentum and at least one jet. An appr
The forms of water and their thermal stability in bedded salt are crucial in determining the material's suitability for heat-generating nuclear waste storage. Here we show first-of-its-kind incoherent inelastic neutron scattering (IINS) results of bedded salts to distinguish three water environments: intergranular water molecules confined to grain boundaries, water trapped as brine in fluid inclus
Pain upon negative pressure wound therapy (NPWT) dressing removal has been reported and is believed to be associ- ated with the observation that granulation tissue grows into foam. Wound tissue damage upon removal of the foam may cause the reported pain. Calcitonin gene-related peptide (CGRP) and substance P are neuropeptides that cause inflam- mation and signal pain and are known to be released w
Context. In 1992 we began a precision radial velocity survey for planets around solar-like stars with the Coude Echelle Spectrograph and the Long Camera (CES LC) at the 1.4m telescope in La Silla (Chile) resulting in the discovery of the planet iota Hor b. We have continued the survey with the upgraded CES Very Long Camera (VLC) and the HARPS spectrographs, both at the 3.6m telescope, until 2007.
A capillary-based model modified for characterization of monolithic cryogels is presented with key parameters like the pore size distribution, the tortuosity and the skeleton thickness employed for describing the porous structure characteristics of a cryogel matrix. Laminar flow, liquid dispersion and mass transfer in each capillary are considered and the model is solved numerically by the finite
The severe consequences of road tunnel fires have led researchers to investigate the best safety design methodology. Italy has the main tunnel network in Europe and consequently the importance of a definition of the optimal design standard is a key issue. This paper reviews the design of the means of egress from tunnels within the Italian Codes (analysing both prescriptive and performance-based ap
