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Performance Measurements in a Chinese Labor Union

Performance measurement system, especially the Balanced Score Card (BSC) is gaining increasing popularity among various kinds of organizations, especially these years more and more non-profit organizations such as: schools, hospitals, labor unions, etc., are putting emphasis on the implementation of performance measure system to improve their practice. It was demonstrated that a great amount of ac

Membership in a complex online project organization - Experiences of co-creation at Mozilla

We aim to reinforce the importance of more qualitative empirical studies researching the particularities of co-creation efforts, in the context of new, ambiguous mutations of work and organization generated by internet technologies. While answering our research question we will look into personal accounts referring to the individual’s experience of volunteering for Mozilla, and we will contribute

UNDERSTANDING THE AMBIGUITIES OF ‘PROFESSIONAL’ SERVICE DELIVERY BY MANAGEMENT CONSULTANTS AND THEIR MEANINGS FOR ‘SUCCESS’ IN A CONSULTING ENTERPRISE

If one were to study Management Consultancy, they could be spoilt for choices on what to research on. Bombarded by several images of imperviousness, merky business practices , shady deals, compromise, self service, competitive morality and many other forms of euphemisms, the researchers, would see these notions, appear loud and resplendent, especially when, ‘seen through’ client consultant relatio

Making Money in a Dirty Business

Academic research concerning how to determine the power situation in a supply chain where an investment product supplier is involved did not exist. Therefore new models has been developed that analyses the power relations and maps out the power situation in a supply chain. In the future these models can be applied on similar cases by modifying the included parameters. The new models show that case

The Communicating Home - Definition, Evaluation and Business Opportunities for TeliaSonera in a 3-5 years perspective

The communicating home concept has been defined by identifying the dominating communication technologies to/from and in the homes, the most important customer behavior and user needs, the dominating products and the dominating actors of the industry. The evaluation of the communicating home industry has been performed with a five forces framework analysis and theories regarding value migration and

Time efficiency in a product development process

Purpose: We wish to gain a deep knowledge about product development processes in relation to the aspect of time in companies in highly technological and rapidly changing markets. The purpose is to establish how organizations better can employ time as a resource to make the product development process more efficient. Conclusions: Information we gathered from theory and primary data show that inform

Creating city life in a modern world

Det har länge talats om stadskärnor i kris i media och bland experter. Traditionella funktioner i stadskärnor såsom handel har flyttats till externa köpcentrum och internet. Det finns många olika perspektiv och teorier kring hur städer kan bli mer attraktiva och locka tillbaka människor till städerna, men många av dem saknar ett helhetsperspektiv på vad som utgör stadskärnornas unika konkurrensför

The health care system is CAS - Patient-centered change in a complex adaptive system

Overcrowded units, excessive waiting lists and overstrained personell. Add an aging population and you have some of the challenges facing the Swedish health care system. Change is needed at multiple levels and it needs the involvement of a wide variety of actors. Some researchers suggest that many of the current change efforts fails to honor the complexity of health care organizations. In our the

Contrasting perspectives in a hospital merger: The case of the SUS eye clinic

Purpose: The purpose of this study is to increase the understanding for if, and how, different views on efficiency and effectiveness characterized the organisation of the eye clinic in the SUS hospital merger. What presumptions operative efficiencies affected hospital management’s merger decision? What were the expected benefits and what kind of organisational structure would help to achieve these

Cufflinks versus Socks and Sandals - Authentic & Inauthentic Selves in a Post-Merger Organisation?

Purpose: The main purpose of our research is to create interesting theoretical and practical insights rather than developing empirical generalisations about the experiences of employees from Prestige Consulting and BigTech regarding the merger and subsequent integration of the two organisations. Methodology (Empirical Foundation): The research is based on an empirically driven case study within th

Producing on Real Demand - In a High Efficient Industry

The production philosophy at Tetra Pak Japan is make-to-order. Although, in reality it is more make-to-stock due to the current pricing structure based on discounts for large volume orders. As a result, the inventory levels are high and the responsiveness towards customer demand is limited. Alongside, the marketplace is changing and the competition is increasing. This calls for a change in the sup